Business PlanApplication FileScannerReviewsPricingSampleBlogSign in
What lenders wantJuly 26, 20266 min read

What happens after you submit: inside the approval process

You hand over the package, the banker says "this looks good, I'll be in touch," and then — nothing. Days pass. Most owners have no idea what's happening to their file in that silence, and the not-knowing is worse than any question a lender could ask. I spent years on the other side of it, so let me walk you through where your application actually goes.

The first read is a triage, not a decision

Within a day or two, your banker gives the package a first pass — and they're not deciding anything yet. They're checking completeness: are the financials here, the personal net worth statement, the projections, a request that states a number and a purpose. Files with gaps go into a holding pattern while the banker chases documents, and every chase resets the clock. A complete package moves for a plain reason: it can be worked on today.

Your banker writes the real application

Here's the part almost no owner knows: the document that gets approved isn't your business plan. It's a credit write-up your banker prepares — your request, your numbers, your security, your story, restated in the bank's own format with the bank's own risk language. Your plan is the raw material. Anything the banker can't find in it gets chased, guessed at, or left out — and in a credit file, left out reads as doesn't exist.

Your banker isn't the judge — they're your advocate in front of one, and they can only argue with what you put in the file.

Adjudication: the reader you'll never meet

Smaller requests may be scored largely by system; most meaningful ones go to a credit officer or credit department. This person has never met you, never seen the location, never heard the passion in your voice. They read the write-up cold and test it: does the cash flow cover the payments with room to spare — the familiar 1.25× debt-service comfort line — is the owner's own money in, is the security sensible, do the numbers agree with each other. That last one matters more than owners expect. A revenue figure that differs between the summary and the projections doesn't look like a typo from that chair. It looks like carelessness.

Questions coming back are good news

Owners dread the follow-up email. They shouldn't. A question from credit means someone is actively working your file and wants to get to yes — nobody drafts three questions about inventory turnover for a request they've already decided to decline. Answer fast, in writing, with specifics. A same-day, two-paragraph answer with a number in it keeps your file on top of the pile. A vague answer three days later sends it to the bottom.

What the silence usually means

Straightforward requests can turn around in days; larger or more complex ones take weeks, and quarter-end or vacation season stretches everything. Silence at day six is almost never a verdict — it's a queue. What you control is your response time, the completeness of the original package, and one polite check-in that asks a useful question: "Is there anything outstanding on my file?" That gets a real answer. "Any news?" gets a shrug.

The decision comes back three ways

Approved as asked. Approved with conditions — a different amount, more security, a covenant package. Or declined, ideally with a reason you can actually work with. The owners who navigate this stage best are the ones who treated the file, from the first page, as something written for that unseen reader in the credit department. Because it was.

See where your plan stands

Before your file meets that unseen reader, run it through the free Loan Readiness Scanner — it scores your plan against what Canadian lenders check, in about thirty seconds, no account needed.

Score my plan — free
← All posts

LenderReady is an educational service, not a lender, broker, or financial advisor. Lending criteria vary by institution and change over time; treat this as a starting point, not a guarantee.